Continued Chaos on South West Trains Services

Commuters braced for second day of widespread cancellations

A derailment of a train outside Waterloo led to the cancellation of many South West Trains services including all those on the Hounslow Loop this Tuesday (15 August).

Disruption has continued into Wednesday with normal timetables slowly being restored but queueing systems still needing to be implemented at some local stations.

Train services running to and from Waterloo station are still being cancelled, delayed by up to 30 minutes or revised. Disruption is expected until 2:00am on 17 August.

As a result of Tuesday's disruption, many trains are not in their scheduled location, so some alterations to services may be necessary and some trains may be formed of less coaches than normal.

South West Trains say that they may be put in place at Wandsworth Town, Putney and Wimbledon.

Engineers have worked overnight, however a further issue has now been found, which has caused delays to services using platforms 11 and 12. Trains will be unable to use platform 13 at London Waterloo today. South West Trains say that engineers will continue to work through the day and overnight tonight to make final repairs so that this platform can be brought back into use.

These issues are in addition to the planned upgrade works which mean that platforms 1 to 10 are unavailable. This reduction in available platforms means that some services may need to terminate before London Waterloo and some services may start away from London Waterloo.

After strongly recommending passengers use alternative routes on Tuesday, South West Trains are saying that they 'may wish to consider' looking at different modes of travel.

They have significantly reduced the number of trains running to and from London Waterloo to ensure that delayed trains do not approach London Waterloo at the same time. When this happens, trains have to wait for platforms to become free, occupying the track outside Waterloo and making it more difficult to get trains moving. The effect of this situation occurring quickly leads to vastly increased disruption.

If you were unable to use your train ticket dated 15 August 2017, you may use it to travel on 16 August. Normal peak time restrictions will apply.

You will be able to use your ticket on the following TFL bus routes:
Route Approximate Areas
44 - Tooting Broadway - Earlsfield Queenstown Road Vauxhall
57 - Kingston Wimbledon Tooting Broadway
65 - Kingston - Surbiton
71 - Chessington South Chessington North Hook Surbiton
77 - Tooting Broadway - Earlsfield - Clapham Junction Vauxhall - Waterloo
87 - Clapham Junction Vauxhall
156 - Wimbledon Queenstown Road - Vauxhall
213 - Kingston New Malden
265 - New Malden Tolworth
281 - Tolworth Berrylands - Surbiton
334, 344 - Clapham Junction Vauxhall
465 - Dorking Boxhill & Westhumble Leatherhead Chessington South Chessington North Hook Surbiton
467 - Ewell West Chessington South Hook
K1 - New Malden Malden Manor - Tolworth
K2 - Hook Tolworth Berrylands
K3 - Norbiton Surbiton - Kingston
K4, K5 - Norbiton Kingston
S3 - Worcester Park Malden Manor


If you hold a South West Trains ticket from any station below:

- South of Basingstoke (all stations to Weymouth via Southampton and Fareham via Botley)
- West of Basingstoke (all stations to Exeter St Davids)
To London then your ticket is already accepted on Great Western Railway services via Reading to London Paddington.
In addition, during these works, tickets & Smart cards from Basingstoke to London, which are routed via Woking, will also be accepted on GWR services between:
- Basingstoke and Reading
- Reading and London Paddington

Tickets from stations south and west of Epsom are valid for use on Southern services via Sutton to Clapham Junction and London Victoria or London Bridge only.

Passengers for Queenstown Road may also travel via Battersea Park and passengers for Earlsfield may use Wandsworth Common.

On London Underground valld South West Trains tickets must have one of the following origins or destinations:
London Terminals, Waterloo, Vauxhall, Clapham Junction, Victoria or Earlsfield

Tickets will not be accepted at London Underground stations that are not listed below. Passengers will need to show their ticket to a member of staff to be allowed through. Passengers who wish to continue their journeys on London Underground to a different destination will need to exit at one of the stations listed below and purchase a further ticket or touch in with a contactless or Oyster card.

Northern Line

Morden - Waterloo (Morden, South Wimbledon, Colliers Wood, Tooting Broadway, Balham, Waterloo)

District Line

Wimbledon Cannon Street (Wimbledon, Wimbledon Park, Southfields, East Putney, Victoria, Embankment, Cannon Street)

Bakerloo Line

Paddington Waterloo (Paddington, Waterloo)

Victoria Line

Victoria - Stockwell (Vauxhall, Victoria)


Live Updates on South West Trains Services


August 16, 2017