About WimbledonSW19.com

WimbledonSW19.com was launched in May 2010 as a digital newspaper for the SW19 area. It aims to provide a comprehensive source of local information and a regular e-mail newsletter packed with news and events in Wimbledon.

It is edited by Sue Choularton, an SW19 resident and a journalist for more than 25 years. She has worked on the newsdesks of regional newspapers and was Assistant Editor on the Teletext news service for ITV and C4. She is assisted by other writers living in the area as well as the editorial team of the Neighbour Net Group - the largest network of independent local web sites in the U.K.

Neighbour Net

WimbledonSW19.com is part of a network of sites across West and South West London which currently has over 49,000 members. The company behind this network is Neighbour Net Ltd. It was formed in 1999 and believed to be the biggest provider of dedicated hyperlocal news online in the U.K.

Group wide there are over 49,000 registered members and the sites get collectively around 130,000 unique user sessions a month.

Participate

If you sign up for the site (it's free) you'll receive a fortnightly email newsletter which currently has over 1,300 subscribers.

Your involvement will shape the way this site evolves. Use the Forum, send suggestions, editorial contributions and comments to the editor. We aim to be the place where local residents can share their needs, news, ideas and comments.

Complaints

We aim to adhere to the Editors’ Code of Practice and if we have demonstrably failed to do so in anything that we publish we undertake to resolve the situation promptly. Any significant inaccuracy, misleading statement or distortion will be corrected quickly and with due prominence. If appropriate an apology will be published. We use the Editors’ Code of Practice but we are not members of the Independent Press Standards Organisation.

If you are unhappy about an article that has been published on the site in the first instance contact the editor with your concerns. Include your full name, address and phone number in any correspondence.

Our target is that all editors should respond to a complaint within a week of it being sent. If no reply has been received or you are not satisfied with the response then your complaint will be considered by the directors of Neighbour Net Ltd. Forward details to info@neighbournet.com. We aim to respond to all complaints at this stage within ten days although this may take longer if it is necessary to obtain legal advice.

If you remain unsatisfied at this stage we will endeavour to arrange low-cost, mutually agreeable and binding arbitration though an independent third party. The initial cost of this would be payable by the complainant but this would be refundable in whole or part if the arbitrator finds that Neighbour Net have not responded to the complaint adequately.

Note: this procedure does not cover complaints about feedback on the directory or posts made on the forum. They should be addressed directly to info@neighbournet.com.

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Contact

If you want to contact us about Wimbledon e-mail editor@wimbledonsw19.com.

If you want to contact us about other sites or running a site like this yourself then e-mail info@NeighbourNet.com

To see more about Neighbour Net go to www.NeighbourNet.com

Our postal address is The Courtyard, 4 Evelyn Road, W4 5JL.

Telephone (020) 8994 7888